Privacy Policy

1. Introduction

The CLK ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and platform ("Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

Information you provide:

• Email address (submitted through waitlist and application forms)
• Name, brand name, or community/space name
• Information about your product, audience, or community as provided during onboarding

Information collected automatically:

• Device and browser information (type, operating system, screen resolution)
• IP address and approximate location
• Pages visited, time spent on pages, and interaction data
• Referral source (how you found us)

Campaign data:

• Sampling distribution records (who received samples, where, and when)
• Engagement and interaction metrics
• Conversion and purchase attribution data

3. How We Use Your Information

We use the information we collect to:

• Process your waitlist application and communicate with you about the platform
• Match brands with appropriate community spaces
• Manage and track sampling campaigns
• Generate campaign reports and analytics for participating brands and spaces
• Improve and develop the Service
• Send you updates about the CLK (you can opt out at any time)

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Between brands and spaces: When you participate in a campaign, relevant campaign data (not personal contact details) may be shared between the brand and space involved.
• Service providers: We use third-party tools for email delivery, form processing (Formspree), analytics, and hosting. These providers only access data necessary to perform their services.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you request deletion of your data, we will remove it within 30 days, except where we are required by law to retain it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@myclk.vip.

7. Cookies & Tracking

We may use cookies and similar technologies to understand how you interact with the Service, remember your preferences, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.

8. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at hello@myclk.vip.